Human Peformance Technology


Click Here to see the Instructional Design Plan
Click Here to see the Storyboard for the Online Course
Click Here to see the Storyboard for the Classroom Course

Project Description: Based on works by Gilbert (1978), Mager & Pipe (1997), Binder (1998), Chevalier (2003), Chyung (2005), Marker (2007) and many others, this online course is part 1 of a 2 part blended learning course. This course is designed to teach the foundations of Human Performance Technology to supervisors, program managers/directors, and management staff who oversee daily operations and the management of staff. This 2 part course is designed to help managerial staff identify potential performance problems, so that they may identify the root causes of these performance problems in an effort to ensure the implementation of effective interventions/solutions. Though this course was designed for the Utah Division of Juvenile Justice Services, the information contained within is applicable in any corporate or government setting that deals with significant performance problems.

  • Topic: Part 1, of a 2 Part course on Human Performance Technology. Part one is an introduction to the foundations of Human Performance Technology.
  • Audience: Supervisory staff, program directors, and management staff who oversee daily operations and the management of staff.
  • References
  • - Binder, C. (1998). The Six Boxes: A Descendent of Gilbert’s Behavior Engineering Model. Performance Improvement, 37(6), 48-52.
  • - Chevalier, R. (2003). Updating the Behavior Engineering Model. Performance Improvement, 42(5), 8-14.
  • - Chyung, S.Y. (2005). Human Performance Technology: From Taylor’s Scientific Management to Gilbert’s Behavior Engineering Model. Performance Improvement, 44(1), 23-28.
  • - Gilbert, T. F. (2007). Human competence: Engineering worthy performance (Tribute Edition). San Francisco, CA: Pfeiffer.
  • - Marker, A. (2007). Synchronized Analysis Model: Linking Gilbert’s Behavior Engineering Model with Environmental Analysis Models. Performance Improvement, 46(1), 26-32.
  • - Mager, R. F., & Pipe, P. (1997). Analyzing performance problems, or, You really oughta wanna: How to figure out why people aren't doing what they should be, and what to do about it. Atlanta, GA: Center for Effective Performance.